Why integrate eClinicalWorks
eClinicalWorks is one of the most widely installed ambulatory EHRs in the United States, second only to Epic in Definitive Healthcare's 2025 ranking, but EHR software is built for healthcare providers, not patients. Integrating it fully into the practice's systems and exposing it through a portal gives patients more services and better communication with their doctors. Because the integration runs through API endpoints, software upgrades and patches don't break it.
Shared with patients and providers
- Health records
- Lab results
- Treatment reminders
- Bills and payments
- Insurance approvals
- Educational materials
A patient portal on top of your eClinicalWorks EMR
Patients can view health records, pay bills, ask questions and update their own records. Doctors post treatment reminders, lab results and educational materials, customized automatically to each patient's medical profile.

Records shared in real time
Practices can share medical records in real time with patients, other providers and specialists. Automatic confirmations of patient accounts and insurance approvals for procedures speed up reimbursement and care options.

eCommerce for the practice
Integrating EHR with an eCommerce marketplace, in a protected API application, lets a practice promote medical devices and services and make bills easier to understand and pay. Office managers can also run reminder campaigns, such as "We Miss You" emails, chosen from patient records.

Talk to an integration specialist
Walk through how orders, pricing and customer data would move between your store and eClinicalWorks.
Questions
Does integration help with Promoting Interoperability (formerly Meaningful Use)?
Patients get more out of the EHR when it is fully integrated, from access to records and treatment support to directions to a consultation.
How long has Clarity built HIPAA-compliant portals?
Clarity has been building HIPAA-compliant portals and marketplaces for over 10 years.
Can it lower operating costs?
Integrating EHR with eCommerce brings a practice's customer service closer to B2C and B2B operations.
Can doctors and patients use it on a phone?
Yes. Doctors and patients can reach the system from any computing device, including mobile phones.
How do we get started?
Book a demo. Our developers work with your IT staff, train your team and build around your patient engagement goals.
Talk through your eClinicalWorks integration
Tell us how your practice uses eClinicalWorks today. We'll show you how a fully integrated solution would work for your patients and staff.
Talk to an integration expert