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Clarity Connect integration

Epicor Integration

Link Epicor Kinetic, Prophet 21 or Eclipse to your online store, CRM, marketplaces and payment gateways, so an order or a stock count reads the same in every system.

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  • Shopify
  • HubSpot
  • Amazon Marketplace
  • Authorize.net
  • WooCommerce
  • Salesforce
Epicor connected to the stores, CRMs, marketplaces and gateways around it

Which Epicor you run decides how it connects

Epicor sells several ERPs, not one. Kinetic is its manufacturing ERP: Epicor renamed Epicor ERP (Epicor 10, and Vantage before that) as Kinetic in June 2021. Prophet 21 and Eclipse are built for distributors, and Epicor also sells Eagle, BisTrack and other industry systems. Each has its own data model and its own way in, so discovery starts by pinning down the product and version. Clarity Connect then carries records between that ERP and the systems around it, as they happen or on a timetable.

Records synced with Epicor

  • Customer accounts
  • Sales orders
  • Parts, items and prices
  • Stock by warehouse
  • AR invoices and cash receipts
  • Shipment and order status
  • Quotes

Prophet 21 is built into Clarity eCommerce

Epicor Prophet 21 is one of the ERP connectors that ship with Clarity eCommerce, picked in the admin's connector setup shown here. On the Epicor side, Prophet 21 offers API endpoints, including ones generated for user-defined tables, and an SDK for changes that leave the application source alone. The Prophet 21 2026.1 release added Bulk Data API capabilities for large loads.

Clarity eCommerce connector setup with Epicor Prophet 21 among the ERP connectors

How the Epicor connection runs

Kinetic: REST services, BPM and Functions

Kinetic exposes its business objects as REST services that follow the OData v4 standard, with access governed by API keys and scopes. Rules that belong inside the ERP, such as a credit check before an order is accepted, can live in a BPM directive or an Epicor Function, so the integration posts the order and Kinetic applies its own logic.

On-premises now, Epicor Cloud later

Epicor has named 2028.1 as the last on-premises feature release for Kinetic (planned for January 2028) and Prophet 21 (planned for May 2028), with new features after that only in Epicor Cloud. Connect sits behind your firewall beside an on-premises ERP, or runs in the cloud once Epicor hosts it.

Live orders, scheduled stock

A web or marketplace order can reach Epicor the moment it's placed, while stock and price changes travel back on whatever schedule suits you. When Epicor is down for an upgrade, the job waits in Connect's retry queue and goes through once Epicor is back.

See Clarity Connect move an order

Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.

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Systems we connect to Epicor

Clarity Connect has connectors for each of these. Five Epicor pairings have their own page: HubSpot and Epicor, Shopify and Epicor, Amazon and Epicor, Authorize.net and Epicor and Epicor and QuickBooks Enterprise. Elsewhere, a linked name opens that system's integration page.

eCommerce platforms

Marketplaces

  • Amazon Fulfillment
  • Amazon Marketplace
  • Amazon Seller Central
  • eBay
  • Etsy
  • Walmart Marketplace
  • Wayfair

ERP and accounting

CRM

  • Agile CRM
  • Dynamics CRM
  • HubSpot
  • Pipedrive
  • Podio
  • QuoteWerks
  • Salesforce
  • Salesforce Marketing Cloud
  • Streak
  • SugarCRM
  • Zendesk
  • Zoho

Payments

  • Authorize.net
  • BNG
  • BridgePay
  • Chase Orbital Paymentech
  • Cybersource
  • Fiserv (First Data)
  • GoCardless
  • Heartland
  • Opayo (formerly Sage Pay)
  • Payeezy
  • Payoneer
  • PayPal
  • PayTrace
  • Stripe
  • Worldpay (formerly Vantiv)

Shipping and freight

  • A. Duie Pyle
  • AAA Cooper Transportation
  • ABF Freight System
  • Averitt Express
  • Day & Ross
  • Daylight Transport
  • Dayton Freight Lines
  • DHL
  • DPD
  • Estes Express Lines
  • FedEx
  • FedEx Freight
  • Oak Harbor Freight Lines
  • Parcelforce
  • Pitt Ohio
  • R+L Carriers
  • Roadrunner Freight
  • Saia
  • ShipStation
  • Southeastern Freight Lines
  • TForce Freight (UPS Freight)
  • TNT (FedEx)
  • UPS
  • USPS
  • Werner Enterprises
  • XPO

Content management

Marketing automation

  • Act-On
  • ActiveCampaign
  • Adobe Marketo Engage
  • ClickDimensions
  • Ontraport
  • Salesforce Account Engagement (Pardot)
  • SharpSpring

Email

  • Dotdigital (formerly dotmailer)
  • Elastic Email
  • Mailchimp
  • Mailjet
  • Microsoft Exchange
  • SendGrid
  • SMTP2GO

Social media

  • Facebook
  • Instagram
  • LinkedIn
  • Pinterest
  • X (Twitter)
  • YouTube

Analytics

  • Google Analytics
  • Google Tag Manager
  • Qualtrics

File storage

  • Amazon S3
  • Box
  • Dropbox
  • Google Drive
  • Google Workspace (G Suite)
  • OneDrive

Databases

  • Amazon RDS
  • Amazon Redshift
  • Microsoft SQL Server
  • MySQL
  • PostgreSQL

EHR and EMR

  • eClinicalWorks
  • Epic
  • LabVantage LIMS
  • LabWare LIMS
  • PioneerRx
  • STARLIMS
  • Thermo Fisher SampleManager LIMS
  • TIMS

Other systems

  • Aareon QL
  • Abillity
  • Clickatell
  • Eventbrite
  • FTP
  • Groupon
  • HCL Notes (Lotus Notes)
  • Jira
  • Metapack
  • OData
  • Rithum (ChannelAdvisor)
  • SFTP
  • Slack
  • SurveyMonkey
  • Zoho People

Linked names have their own integration page.

Payments that land in Epicor AR

Card and ACH payments taken online, at the counter or through a customer portal end up in Epicor accounts receivable. Kinetic's own card processing runs through Epicor Payment Exchange, and Epicor's documentation says the ERP keeps only a token that stands for the card number.

Clarity Payment Hub posts payments to Epicor AR as cash receipts, with a choice of gateway. It has its own page for each Epicor ERP: Kinetic, Epicor 10, Prophet 21, Eclipse and Eagle.

How Clarity Connect runs it

Clarity Connect is Clarity's integration platform. It holds a lasting two-way connection and runs each Epicor flow as its own task, live or on a schedule, over a database, files, web services or an API, whichever the Epicor product offers. Clarity has built more than 3,000 integrations on it, among them the WooCommerce to Epicor E10 order sync in our demo video.

How a Clarity Connect project runs

  1. Discovery

    A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.

  2. Tasks and mapping

    Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.

  3. Testing

    Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.

  4. Live, with a dashboard

    Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.

Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.

Questions

Which Epicor ERPs does Clarity integrate?

Kinetic and Epicor 10, Prophet 21, Eclipse and Eagle all have Clarity integration or Payment Hub pages, and Prophet 21 is a ready-made connector in Clarity eCommerce. For any other Epicor product, discovery checks what it exposes before the integration is designed.

Is Epicor 10 the same product as Kinetic?

Yes. Epicor rebranded Epicor ERP as Kinetic in June 2021. If you're still on an Epicor 10 release, Epicor's training material covers enabling REST services from 10.1.500 onward, and discovery confirms what your version supports.

Can Epicor stay on our own servers?

Yes, for now. Connect is installed behind your firewall and only talks out to the cloud systems it serves. Epicor's last on-premises feature release for Kinetic and Prophet 21 is 2028.1, so a move to Epicor Cloud is worth planning for, and Connect can run in the cloud instead.

What does Clarity Connect cost for Epicor?

$599 a month as SaaS, or a $15,000 one-time license with no ongoing fees; larger projects are priced to scope. See pricing.

Related resources

eCommerceEpicor eCommerce for configure-to-order B2B salesPaymentsEpicor Kinetic payment processingGuideGuide to Epicor Prophet 21VideoWooCommerce to Epicor integration demoDirectoryAll Clarity Connect integrations

Plan your Epicor integration

Tell us which Epicor product and version you run and what it needs to talk to; a business analyst maps the data with your team before anything is built. Call (800) 928-8160, email sales@clarity-ventures.com or get a consultation.

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