Clarity Connect integration
Infor Integration
Connect Infor SyteLine, M3 or LN to your online store, CRM, expense and payment systems, with Clarity Connect moving the records each one needs.
Infor is a family of ERPs
Infor builds a separate ERP for each kind of business. SyteLine, sold in Infor's cloud as CloudSuite Industrial, serves industrial manufacturers. M3 is aimed at fashion, food and beverage, chemicals, distribution and equipment companies, and LN at discrete manufacturers in aerospace, automotive and high tech. VISUAL and CloudSuite Distribution cover other markets. All of them sit on Infor OS, whose ION middleware passes data between Infor and other software. Clarity Connect links the one you run to the systems your customers and staff use.
Records synced with Infor
- Customers
- Sales orders
- Items and price lists
- Inventory by warehouse
- Invoices and payments
- Shipments
- Quotes
How the Infor connection runs
ION and business object documents
ION is Infor's messaging layer. Applications swap business object documents (BODs), XML messages based on the OAGi standard and named verb-first, such as SyncSalesOrder. Where ION is in place, Connect listens for the events Infor publishes instead of polling; where it isn't, Connect's queue-based connectors map the data over REST, SOAP, JSON or XML.
The ION API Gateway in Infor's cloud
Cloud tenants expose their APIs through the ION API Gateway. An Infor administrator registers the integration as an authorized app and downloads its .ionapi credential file, and the integration uses it to request access tokens through the client-credentials flow. Nothing is opened on your network to make this work.
SyteLine's IDO layer
SyteLine and CloudSuite Industrial keep their business logic in IDOs (Intelligent Data Objects), served by Infor's Mongoose framework, which also maps IDOs to ION BODs. Clarity's Infor eCommerce and SyteLine payment processing both work through this layer.
Cloud tenant or your own servers
M3, LN and CloudSuite Industrial run as multi-tenant cloud products on AWS, and Infor still documents ION for on-premises installs. Connect follows the ERP: installed behind your firewall for an on-premises Infor, or in the cloud for a cloud tenant.
See Clarity Connect move an order
Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.
Systems we connect to Infor
Clarity Connect has connectors for each of these. Three Infor pairings have their own page: Shopify and Infor, WooCommerce and Infor and SAP Concur and Infor. For the others, a linked name opens that system's integration page.
eCommerce platforms
- 3dcart (Shift4Shop)
- Adobe Commerce (Magento)
- AspDotNetStorefront
- BigCommerce
- Clarity eCommerce
- EKM
- nopCommerce
- PrestaShop
- SAP Commerce Cloud (Hybris)
- Shopify
- Shopware
- Volusion
- WooCommerce
- X-Cart
- Znode
Marketplaces
- Amazon Fulfillment
- Amazon Marketplace
- Amazon Seller Central
- eBay
- Etsy
- Walmart Marketplace
- Wayfair
ERP and accounting
- Acumatica
- Brightpearl
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Epicor
- Epicor Eclipse
- Epicor ERP 10 (now Kinetic)
- Epicor ERP 9
- Epicor Kinetic
- Epicor Prophet 21
- FreshBooks
- Hermes
- Infor CloudSuite
- Kashflow
- Linnworks
- NetSuite
- Odoo
- Oracle
- Oracle EBS
- Oracle Fusion
- Oracle JD Edwards
- QuickBooks
- Sage 100
- Sage 200
- Sage 300
- Sage 50
- Sage Intacct
- Sage X3
- SAP
- SAP Business ByDesign
- SAP Business One
- SAP Concur
- SAP ECC
- SAP S/4HANA
- SYSPRO
- Xero
- Zoho Inventory
CRM
- Agile CRM
- Dynamics CRM
- HubSpot
- Pipedrive
- Podio
- QuoteWerks
- Salesforce
- Salesforce Marketing Cloud
- Streak
- SugarCRM
- Zendesk
- Zoho
Payments
- Authorize.net
- BNG
- BridgePay
- Chase Orbital Paymentech
- Cybersource
- Fiserv (First Data)
- GoCardless
- Heartland
- Opayo (formerly Sage Pay)
- Payeezy
- Payoneer
- PayPal
- PayTrace
- Stripe
- Worldpay (formerly Vantiv)
Shipping and freight
- A. Duie Pyle
- AAA Cooper Transportation
- ABF Freight System
- Averitt Express
- Day & Ross
- Daylight Transport
- Dayton Freight Lines
- DHL
- DPD
- Estes Express Lines
- FedEx
- FedEx Freight
- Oak Harbor Freight Lines
- Parcelforce
- Pitt Ohio
- R+L Carriers
- Roadrunner Freight
- Saia
- ShipStation
- Southeastern Freight Lines
- TForce Freight (UPS Freight)
- TNT (FedEx)
- UPS
- USPS
- Werner Enterprises
- XPO
Content management
- DNN
- dotCMS
- Drupal
- ExpressionEngine
- Joomla
- Kentico
- Sitecore
- Sitefinity
- WordPress
Marketing automation
- Act-On
- ActiveCampaign
- Adobe Marketo Engage
- ClickDimensions
- Ontraport
- Salesforce Account Engagement (Pardot)
- SharpSpring
- Dotdigital (formerly dotmailer)
- Elastic Email
- Mailchimp
- Mailjet
- Microsoft Exchange
- SendGrid
- SMTP2GO
Social media
- X (Twitter)
- YouTube
Analytics
- Google Analytics
- Google Tag Manager
- Qualtrics
File storage
- Amazon S3
- Box
- Dropbox
- Google Drive
- Google Workspace (G Suite)
- OneDrive
Databases
- Amazon RDS
- Amazon Redshift
- Microsoft SQL Server
- MySQL
- PostgreSQL
EHR and EMR
- eClinicalWorks
- Epic
- LabVantage LIMS
- LabWare LIMS
- PioneerRx
- STARLIMS
- Thermo Fisher SampleManager LIMS
- TIMS
Other systems
- Aareon QL
- Abillity
- Clickatell
- Eventbrite
- FTP
- Groupon
- HCL Notes (Lotus Notes)
- Jira
- Metapack
- OData
- Rithum (ChannelAdvisor)
- SFTP
- Slack
- SurveyMonkey
- Zoho People
Linked names have their own integration page.
Infor CRM, WMS and the rest of the catalog
Infor sells more than ERP. Its catalog includes Infor CRM SLX, a Warehouse Management System, Infor Expense Management and Infor Rhythm for Commerce. When one of these joins the project, discovery maps it like any other application and gives each shared record, such as the customer, one owning system so updates don't overwrite each other.
How Clarity Connect runs it
Clarity Connect is Clarity's integration platform. It keeps a standing two-way link between Infor and each connected system and runs every flow as a separate task, instant or scheduled. Because it's asynchronous, an update sent while Infor is unavailable waits in the queue instead of being dropped. Clarity has built more than 3,000 integrations on it.
Discovery
A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.
Tasks and mapping
Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.
Testing
Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.
Live, with a dashboard
Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.
Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.
Questions
Do we need Infor ION for an integration?
No, but it helps. With ION, Connect reacts to the events Infor publishes. Without it, connectors synchronise on a schedule through the interfaces your Infor product offers.
Is CloudSuite Industrial the same as SyteLine?
Largely. Infor describes CloudSuite Industrial as the cloud-based evolution of SyteLine into a full suite, and uses both names today. Clarity's Infor eCommerce and Payment Hub pages are built around SyteLine.
Can you integrate Infor M3 or LN?
Yes. Both exchange data through ION and BODs, and their cloud editions publish APIs through the ION API Gateway. Discovery confirms which documents and APIs your tenant has switched on.
How is Clarity Connect priced?
A $599 monthly SaaS subscription, or a $15,000 one-time license with no ongoing fees; larger projects are priced to scope. See pricing.
Related resources
Plan your Infor integration
Tell us which Infor ERP you run, whether ION is in place, and which systems need its data. A Clarity business analyst documents the fields and workflows with your team first. Call (800) 928-8160, email sales@clarity-ventures.com or get a consultation.
Book a demo