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Clarity Connect integration

Dynamics NAV Integration

Link Dynamics NAV to your online store, CRM and sales channels, so web orders reach NAV without re-keying and NAV's items, stock and invoices flow back out.

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  • WooCommerce
  • Salesforce
  • Shopify
  • BigCommerce
  • HubSpot
  • Stripe
Dynamics NAV connected to the store, CRM, carriers and gateways around it

What Dynamics NAV integration covers

Dynamics NAV is Microsoft's ERP for small and mid-sized companies, and plenty of them still run it on their own servers. Integration ties NAV to the systems that sit in front of it: the web store that takes orders, the CRM your sales team works in, and the carriers and gateways that ship and collect payment. Clarity Connect runs each of those flows as a task, on a schedule or as soon as a record changes.

Records synced with Dynamics NAV

  • Customer accounts
  • Sales orders
  • Items and prices
  • Inventory
  • Sales invoices
  • Shipment and order status
  • Web account registrations

How Clarity Connect reaches Dynamics NAV

NAV 2018 exposes its data through web services that an administrator publishes from inside NAV. Pages can be published as SOAP or OData services, including OData V4, and codeunits as SOAP services, so an integration works with the same sales order, customer and item records your staff see.

Dynamics NAV is one of the ERP connectors built into Clarity eCommerce, so a Clarity store can talk to NAV without a custom connector. Other stores and CRMs reach NAV through Clarity Connect.

Clarity eCommerce connector setup with Dynamics NAV among the ERP connectors

Running a NAV integration

Clarity's own NAV demo

In Clarity's recorded demo, Connect links Clarity eCommerce to a client's NAV system with tasks such as CEF orders to NAV, NAV products to CEF and NAV invoices to CEF. Three waiting web orders posted to NAV in just over four seconds, one of them as NAV order web-345. When NAV marked that order as accepted, the status came back to the store and triggered the customer's email.

Orders now, catalog on a timer

Web orders can go to NAV the moment they're placed. Item, price and stock updates usually run the other way on a timer you pick, such as every hour. A job that can't reach NAV waits in Connect's retry queue rather than being dropped.

NAV stays on your network

Most NAV systems run on-premises. Connect is installed inside your network next to NAV and only opens connections out to the store or portal, so NAV's web services aren't published to the internet.

See Clarity Connect move an order

Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.

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Systems we connect to Dynamics NAV

Two NAV pairings have their own pages: WooCommerce and Dynamics NAV and Dynamics NAV and Salesforce. The linked names below go to each system's integration page.

eCommerce platforms

Marketplaces

  • Amazon Fulfillment
  • Amazon Marketplace
  • Amazon Seller Central
  • eBay
  • Etsy
  • Walmart Marketplace
  • Wayfair

ERP and accounting

CRM

  • Agile CRM
  • Dynamics CRM
  • HubSpot
  • Pipedrive
  • Podio
  • QuoteWerks
  • Salesforce
  • Salesforce Marketing Cloud
  • Streak
  • SugarCRM
  • Zendesk
  • Zoho

Payments

  • Authorize.net
  • BNG
  • BridgePay
  • Chase Orbital Paymentech
  • Cybersource
  • Fiserv (First Data)
  • GoCardless
  • Heartland
  • Opayo (formerly Sage Pay)
  • Payeezy
  • Payoneer
  • PayPal
  • PayTrace
  • Stripe
  • Worldpay (formerly Vantiv)

Shipping and freight

  • A. Duie Pyle
  • AAA Cooper Transportation
  • ABF Freight System
  • Averitt Express
  • Day & Ross
  • Daylight Transport
  • Dayton Freight Lines
  • DHL
  • DPD
  • Estes Express Lines
  • FedEx
  • FedEx Freight
  • Oak Harbor Freight Lines
  • Parcelforce
  • Pitt Ohio
  • R+L Carriers
  • Roadrunner Freight
  • Saia
  • ShipStation
  • Southeastern Freight Lines
  • TForce Freight (UPS Freight)
  • TNT (FedEx)
  • UPS
  • USPS
  • Werner Enterprises
  • XPO

Content management

Marketing automation

  • Act-On
  • ActiveCampaign
  • Adobe Marketo Engage
  • ClickDimensions
  • Ontraport
  • Salesforce Account Engagement (Pardot)
  • SharpSpring

Email

  • Dotdigital (formerly dotmailer)
  • Elastic Email
  • Mailchimp
  • Mailjet
  • Microsoft Exchange
  • SendGrid
  • SMTP2GO

Social media

  • Facebook
  • Instagram
  • LinkedIn
  • Pinterest
  • X (Twitter)
  • YouTube

Analytics

  • Google Analytics
  • Google Tag Manager
  • Qualtrics

File storage

  • Amazon S3
  • Box
  • Dropbox
  • Google Drive
  • Google Workspace (G Suite)
  • OneDrive

Databases

  • Amazon RDS
  • Amazon Redshift
  • Microsoft SQL Server
  • MySQL
  • PostgreSQL

EHR and EMR

  • eClinicalWorks
  • Epic
  • LabVantage LIMS
  • LabWare LIMS
  • PioneerRx
  • STARLIMS
  • Thermo Fisher SampleManager LIMS
  • TIMS

Other systems

  • Aareon QL
  • Abillity
  • Clickatell
  • Eventbrite
  • FTP
  • Groupon
  • HCL Notes (Lotus Notes)
  • Jira
  • Metapack
  • OData
  • Rithum (ChannelAdvisor)
  • SFTP
  • Slack
  • SurveyMonkey
  • Zoho People

Linked names have their own integration page.

Dynamics NAV, Business Central and support dates

Microsoft's upgrade path from NAV leads to Dynamics 365 Business Central. NAV 2015 through 2018 move first to Business Central 14 on-premises, then to a current version, and from there to Business Central online. C/AL customizations have to be rewritten as AL extensions before data from customized tables can move to the cloud. Extended support for Dynamics NAV 2018 ends in January 2028.

An upgrade changes how the integration connects, not what it moves. Business Central publishes a REST API (v2.0) with standard resources for sales orders, customers, items, sales invoices and sales shipments, and Business Central is also on Clarity eCommerce's connector list. Our Dynamics 365 integration page covers it and the rest of the Dynamics 365 family. If an upgrade is on your roadmap, discovery can plan the NAV integration so its tasks carry over.

How Clarity Connect runs it

Clarity Connect is the integration platform Clarity uses for ERP projects like this one. It holds a persistent, two-way link between NAV and each connected system and can run any number of tasks, each live or scheduled. Its architecture is asynchronous, so data in transit isn't lost while NAV or the store is offline, and clients can get the platform and connector source code.

How a Clarity Connect project runs

  1. Discovery

    A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.

  2. Tasks and mapping

    Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.

  3. Testing

    Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.

  4. Live, with a dashboard

    Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.

Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.

Questions

Does Clarity have a ready-made Dynamics NAV connector?

Yes. Dynamics NAV is one of the ERP connectors built into Clarity eCommerce, and Clarity Connect links NAV to other stores, CRMs and business systems. Discovery still maps the fields and workflows your business uses before anything is built.

Is Dynamics NAV still supported by Microsoft?

Extended support for Dynamics NAV 2018 ends in January 2028, according to Microsoft's lifecycle site. Microsoft's upgrade path from NAV is Dynamics 365 Business Central.

What happens to the integration if we move to Business Central?

The flows stay the same: orders in, items, stock and invoices out. The connection moves from NAV's SOAP and OData web services to Business Central's REST API, which Connect also supports.

How is Clarity Connect priced?

There are two options: $599 a month as SaaS, or a $15,000 one-time license with no ongoing fees. Larger projects are priced to scope. See pricing.

Related resources

eCommerceDynamics NAV eCommerceVideoClarity Connect and Dynamics NAV demoPaymentsDynamics NAV payment processingGuideDynamics 365 Business Central explainedDirectoryAll Clarity Connect integrations

Plan your Dynamics NAV integration

Tell us which systems need to exchange data with NAV and whether a Business Central upgrade is coming. A Clarity business analyst will map the data with your team before any build starts. Call (800) 928-8160, email sales@clarity-ventures.com or get a consultation.

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