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Clarity Connect integration

Sage X3 Integration

Link Sage X3 with the online store, CRM and payment systems around it, so orders, stock and customer data move between them without anyone re-keying them.

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  • Shopify
  • WooCommerce
  • Stripe
  • Salesforce
  • HubSpot
  • BigCommerce
Sage X3 linked to the stores, CRMs and gateways it trades data with

What Sage X3 integration covers

Sage X3 is Sage's ERP for businesses that make, move and sell products, built to run several companies, sites, currencies and tax legislations in one system. Sage now sells it cloud-first, with other deployment options still available; for a few years it was marketed as Sage Enterprise Management before the Sage X3 name came back. An integration ties X3 to the systems your customers and sales team use, and Clarity Connect carries the records between them in both directions, as they happen or on a schedule.

Records synced with Sage X3

  • Customers
  • Sales orders
  • Products
  • Stock by site
  • Prices
  • Invoices and receipts
  • Shipment status

How the Sage X3 connection runs

Orders in, stock and status out

New web orders can be sent to Sage X3 the moment they're placed, while stock figures and shipment updates come back from X3 on a timetable you pick. If X3 can't be reached, the job waits in Connect's retry queue rather than being dropped.

Several companies and sites

Sage X3 keeps companies and sites apart by design. During discovery we agree which X3 sales site each store order belongs to and which sites' stock the store should show, so the mapping matches how your X3 is set up.

Sage cloud or your own servers

Where X3 runs on your own servers, Connect sits inside your network and only opens connections out to the store or CRM. Where X3 is in Sage's cloud, Connect runs in the cloud too, with access limited to what each system needs.

See Clarity Connect move an order

Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.

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Systems we connect to Sage X3

Clarity Connect has connectors for each of these. Three pairings have their own write-up: Shopify and Sage X3, WooCommerce and Sage X3 and Stripe and Sage X3. Elsewhere, a linked name goes to that system's integration page.

eCommerce platforms

Marketplaces

  • Amazon Fulfillment
  • Amazon Marketplace
  • Amazon Seller Central
  • eBay
  • Etsy
  • Walmart Marketplace
  • Wayfair

ERP and accounting

CRM

  • Agile CRM
  • Dynamics CRM
  • HubSpot
  • Pipedrive
  • Podio
  • QuoteWerks
  • Salesforce
  • Salesforce Marketing Cloud
  • Streak
  • SugarCRM
  • Zendesk
  • Zoho

Payments

  • Authorize.net
  • BNG
  • BridgePay
  • Chase Orbital Paymentech
  • Cybersource
  • Fiserv (First Data)
  • GoCardless
  • Heartland
  • Opayo (formerly Sage Pay)
  • Payeezy
  • Payoneer
  • PayPal
  • PayTrace
  • Stripe
  • Worldpay (formerly Vantiv)

Shipping and freight

  • A. Duie Pyle
  • AAA Cooper Transportation
  • ABF Freight System
  • Averitt Express
  • Day & Ross
  • Daylight Transport
  • Dayton Freight Lines
  • DHL
  • DPD
  • Estes Express Lines
  • FedEx
  • FedEx Freight
  • Oak Harbor Freight Lines
  • Parcelforce
  • Pitt Ohio
  • R+L Carriers
  • Roadrunner Freight
  • Saia
  • ShipStation
  • Southeastern Freight Lines
  • TForce Freight (UPS Freight)
  • TNT (FedEx)
  • UPS
  • USPS
  • Werner Enterprises
  • XPO

Content management

Marketing automation

  • Act-On
  • ActiveCampaign
  • Adobe Marketo Engage
  • ClickDimensions
  • Ontraport
  • Salesforce Account Engagement (Pardot)
  • SharpSpring

Email

  • Dotdigital (formerly dotmailer)
  • Elastic Email
  • Mailchimp
  • Mailjet
  • Microsoft Exchange
  • SendGrid
  • SMTP2GO

Social media

  • Facebook
  • Instagram
  • LinkedIn
  • Pinterest
  • X (Twitter)
  • YouTube

Analytics

  • Google Analytics
  • Google Tag Manager
  • Qualtrics

File storage

  • Amazon S3
  • Box
  • Dropbox
  • Google Drive
  • Google Workspace (G Suite)
  • OneDrive

Databases

  • Amazon RDS
  • Amazon Redshift
  • Microsoft SQL Server
  • MySQL
  • PostgreSQL

EHR and EMR

  • eClinicalWorks
  • Epic
  • LabVantage LIMS
  • LabWare LIMS
  • PioneerRx
  • STARLIMS
  • Thermo Fisher SampleManager LIMS
  • TIMS

Other systems

  • Aareon QL
  • Abillity
  • Clickatell
  • Eventbrite
  • FTP
  • Groupon
  • HCL Notes (Lotus Notes)
  • Jira
  • Metapack
  • OData
  • Rithum (ChannelAdvisor)
  • SFTP
  • Slack
  • SurveyMonkey
  • Zoho People

Linked names have their own integration page.

The integration routes Sage documents for X3

Sage's preferred API for new X3 integrations is GraphQL, delivered through Sage X3 Services, which has to be installed and configured on your X3 system. One endpoint answers queries and mutations, so a single request can return exactly the fields an integration asks for. Calls carry a bearer token issued to a connected application set up in X3's administration, tied to a dedicated X3 user; each request and response is limited to 6 MB.

X3 also publishes its objects and subprograms as SOAP web services through its Syracuse web server. Your X3 licence sets how much data those SOAP calls may exchange per day, month or year, so we check that limit against the expected order volume. For large loads, X3's import and export templates take files, or the same templates can be run through Sage's import and export web services.

How Clarity Connect runs it

Clarity Connect is Clarity's integration platform. It holds a persistent, two-way link between Sage X3 and each connected system, and every flow, such as orders into X3 or stock out to the store, runs as its own task in real time or on a schedule. Clarity has built more than 3,000 integrations on it, and clients can have the platform and connector source code.

How a Clarity Connect project runs

  1. Discovery

    A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.

  2. Tasks and mapping

    Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.

  3. Testing

    Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.

  4. Live, with a dashboard

    Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.

Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.

Questions

Which Sage X3 API does the integration use?

It depends on your X3 set-up. Where Sage X3 Services is installed we use Sage's GraphQL API; otherwise the integration calls X3's published SOAP web services or its import templates. Discovery settles which route fits each flow.

Does the Sage X3 licence limit integration traffic?

For SOAP web services, yes: the licence sets a data volume per period, and calls slow down and then stop once it's exceeded. We size the integration against that limit before go-live.

Can Sage X3 stay on our own servers?

Yes. Connect is installed inside your network next to X3 and only reaches out to the cloud systems it serves, so X3 isn't opened to the internet.

What does Clarity Connect cost?

$599 a month as SaaS, or a one-time $15,000 license with no ongoing fees; bigger projects are quoted to scope. See pricing.

Related resources

GuideWhat is Sage X3?PaymentsSage X3 payment processingArticleWooCommerce and Sage X3 integration benefitsGuideSage ERP systems comparedDirectoryAll Clarity Connect integrations

Plan your Sage X3 integration

Tell us which systems need to share data with Sage X3, and a Clarity business analyst will map the fields and workflows with your team first. Call (800) 928-8160, email sales@clarity-ventures.com or get a consultation.

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