Dynamics AX eCommerce with a self-service B2B portal
Use Clarity Ventures for Dynamics AX eCommerce and give B2B buyers a portal that reads straight from your Microsoft Dynamics AX records.
Customers check stock, invoices and account status at any hour, and each person on a buying committee sees the details that concern them.
A Microsoft Dynamics AX integration your customers use directly
Microsoft no longer supports Dynamics AX 2012 (its successor is Dynamics 365 Finance and Operations), but many companies still run it. Clarity Connect sits between AX and your storefront or portal and passes each record to the systems that use it. Authorized B2B customers get controlled access to back-office billing, fulfillment and inventory, and prices update automatically, which helps when you carry a large number of SKUs.
Shared with Dynamics AX
- Invoices
- Inventory
- Customer pricing
- Account status
- Shipping updates
- Contact details
Access scoped by AX roles
Dynamics AX ships with predefined security roles, and the portal follows them. Managers and executives can see confidential figures while each business unit sees only its own information, with granular control and an audit trail, so customers reach back-office data without exposing anyone's personal details.
Invoices and account records, day or night
Buyers order through self-service forms and wizards, even for products with complex pricing and options. They receive an accurate invoice straight away, look back at past invoices before reordering, and check returns, payments and account status from any device, phones included.
Carrier shipping, from UPS to regional freight
Brick Packaging needed UPS, FedEx, DayTon Freight, ABF, YRC, R&L, Conway and Super Regional connected, and chose Clarity eCommerce with Clarity Connect to handle it. Your buyers can split shipments, follow shipping updates and see back-order wait times, while taxes and duties are calculated for multiple taxing authorities.
Microsoft Dynamics AX API integration through Clarity Connect
Clarity Connect is queue-based. Each connected application gets its own connector holding the mapping schema, the connection type (REST, SOAP, JSON or XML) and any translate-transform code, and the services layer behind it exposes thousands of endpoints.
Talk to an integration specialist
Walk through how orders, pricing and customer data would move between your store and Dynamics AX.
Questions
Does AX need to be in the cloud?
No. The integration works with Dynamics AX on your own servers or hosted in the cloud.
Can we sell in other countries and currencies?
Yes. Dynamics AX handles multiple currencies and country-specific financial requirements, and the integration keeps that data in step with your store.
Can customers update their own contact details?
Yes. A buyer can change their name, email, phone or address in the portal and the change is pushed to AX, so the person who knows the information is the one entering it.
What does our sales team get?
Figures from AX such as YTD and MTD sales, accounts receivable aging and credit hold status.
See Dynamics AX eCommerce on your own data
Clarity has helped hundreds of companies connect their applications and platforms. Book a demo and tell us which AX modules and carriers you depend on.
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