What moves between Cybersource and Oracle
This page is about Oracle Fusion Cloud ERP. Fusion already works with Cybersource for the cards it handles itself: in Oracle Payments, Cybersource is the payment system you select for card tokenization, with its settings predefined, and Payments settles or refunds through the same payment system that authorized the card. If you run NetSuite, see Cybersource and NetSuite instead.
What Fusion doesn't see is a payment taken somewhere else: a web store checkout, an invoice paid through a customer portal, a deposit on a quote. Clarity Connect carries those Cybersource payments into Receivables against the right customer and invoice, and brings Cybersource's settlement data across for reconciliation.
Cybersource
Where store and portal payments are taken
- Payments (authorizations)
- Captures
- Refunds
- Payment Batch Detail report
Oracle Fusion Cloud ERP
Where receivables and cash are accounted for
- Customers
- Receivables invoices
- Standard receipts
- Credit memos
Cybersource to Oracle Fusion record mapping
A typical starting map. Discovery confirms the receipt method, business unit and application rules for your Receivables setup.
| Cybersource | Oracle Fusion Cloud ERP | Direction |
|---|---|---|
| Order details from the store | Receivables invoice | Store to Oracle |
| Capture against open invoices | Standard receipt, applied | Cybersource to Oracle |
| Refund | Credit memo and refund | Cybersource to Oracle |
| Settled batch (Payment Batch Detail) | Settlement totals for reconciliation | Cybersource to Oracle |
| Customer | Customer account | Both ways |
How the sync works
Portal payments applied to open invoices
When a customer pays one or more open invoices in a portal, the capture in Cybersource becomes a standard receipt in Fusion through the Standard Receipts REST resource, applied to the invoices the customer picked. Receivables shows the invoice paid the same day, not after someone matches a report.
Web orders paid at checkout
A store order paid up front needs both sides in Receivables: the invoice for the order, created through the Receivables Invoices resource or the AutoInvoice import when volumes are high, and the receipt for the Cybersource capture that paid it.
Settlement figures for the bank match
Each day Connect downloads Cybersource's Payment Batch Detail report through the Reporting API. It shows, item by item, what was submitted to the processor and what has settled, so the totals finance holds against the bank statement come from Cybersource itself rather than a manual export.
See Clarity Connect move an order
Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.
Which Oracle, and which interface
Fusion documents REST resources for Receivables invoices and standard receipts, and File-Based Data Import for bulk loads. Cybersource's own published Oracle partnership covers Oracle CX Commerce, its storefront product, rather than the ERP.
On Oracle E-Business Suite, card payments taken inside the ERP are covered by Clarity Payment Hub for Oracle EBS; for Cybersource across ERPs, see Cybersource with Payment Hub.
How Clarity Connect runs it
Clarity Connect is Clarity's integration platform. Between Cybersource and Oracle Fusion it holds a persistent connection and runs each flow as its own task, payments as they're captured and settlement once a day. What reaches Receivables is the Cybersource reference, amount and status, never a card number. Clarity has built more than 3,000 integrations on it; demos are in our video playlist.
Discovery
A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.
Tasks and mapping
Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.
Testing
Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.
Live, with a dashboard
Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.
Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.
Questions
Doesn't Oracle Fusion already support Cybersource?
For cards handled inside Fusion, yes: Cybersource is the predefined option for card tokenization in Oracle Payments. Connect is for Cybersource payments taken in a store, portal or other channel that Receivables has to record.
Which Oracle product is this for?
Oracle Fusion Cloud ERP. NetSuite is a different Oracle product with its own page, Cybersource and NetSuite, and E-Business Suite payments are covered by Payment Hub for Oracle EBS.
Can high volumes go in as batches?
Yes. Fusion's File-Based Data Import loads invoices in bulk through AutoInvoice, so a busy store can post on a schedule rather than one call per order.
What does Clarity Connect cost?
$599 a month as SaaS or a $15,000 one-time license with no ongoing fees, with larger projects priced to scope. See pricing.
Related resources
Connect Cybersource and Oracle
Show us where your Cybersource payments are taken and how Receivables applies them now. Discovery with a Clarity business analyst comes before any build.
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