Clarity Connect integration
Shopify SYSPRO Integration
Send Shopify orders straight into SYSPRO and keep stock, prices and customer records in step across both, with Clarity Connect running the sync.
What moves between Shopify and SYSPRO
Orders placed on Shopify become SYSPRO sales orders without anyone re-keying them. SYSPRO stays the record for stock, prices and invoices, and its updates flow back to the store.
Shopify
Where orders and customers start
- Orders
- Customers
- Fulfillments
- Refunds
SYSPRO
Where stock, pricing and finance live
- Sales orders
- Customers
- Stock items and warehouse quantities
- Invoices and credit notes
Shopify to SYSPRO record mapping
A typical starting map. Discovery confirms the fields and rules for your setup.
| Shopify | SYSPRO | Direction |
|---|---|---|
| Order | Sales order | Shopify to SYSPRO |
| Customer | Customer | Both ways |
| Product variant (by SKU) | Stock item | SYSPRO to Shopify |
| Inventory level per location | Warehouse quantity | SYSPRO to Shopify |
| Fulfillment and tracking | Dispatch details | SYSPRO to Shopify |
| Refund | Credit note | Shopify to SYSPRO |
How the sync works
Shopify orders into SYSPRO as they're placed
Shopify sends a webhook when an order is created. Connect picks it up, maps it to a SYSPRO sales order and posts it through SYSPRO's e.net Solutions business objects, then can write the SYSPRO order number back to the Shopify order so your team can find it in either system.
Stock and prices from SYSPRO back to the store
SYSPRO is the master for warehouse quantities and prices. Connect pushes changes to Shopify's inventory levels and products on the schedule you choose, so the store doesn't sell stock you don't have and customers see current prices.
Fulfillment, refunds and order status
When SYSPRO dispatches an order, the shipment and tracking details can update the Shopify fulfillment, which lets Shopify notify the customer. Refunds issued in Shopify can be passed to SYSPRO so finance can raise the matching credit note.
See Clarity Connect move an order
Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.
Built on Shopify's current API
Shopify now treats its REST Admin API as legacy and builds new features into the GraphQL Admin API; since April 2025, new public apps must use GraphQL. A new Shopify connection should be built on GraphQL so it doesn't need rebuilding when REST is retired.
On the SYSPRO side, the business objects the integration calls have to be licensed in e.net Solutions at your site. We switch on only the areas the integration needs.
How Clarity Connect runs it
Clarity Connect is Clarity's integration platform. It keeps a persistent, two-way connection between Shopify and SYSPRO and runs each flow as a task, in real time or on a schedule. Clarity has built more than 3,000 integrations on it. More demos are in our video playlist.
Discovery
A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.
Tasks and mapping
Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.
Testing
Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.
Live, with a dashboard
Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.
Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.
Questions
Can Shopify orders reach SYSPRO in real time?
Yes. A Shopify webhook fires when the order is created and Connect posts it to SYSPRO straight away. Stock updates going the other way usually run on a schedule.
Does SYSPRO need extra licensing for this?
Usually, yes. Third-party software reaches SYSPRO through e.net Solutions, which SYSPRO licenses by functional area. We work out which areas the integration calls so you license only those.
Does it work if SYSPRO is on-premises?
Yes. Connect is installed behind your firewall next to SYSPRO and talks out only to Shopify, so SYSPRO isn't exposed to the internet.
How much does it cost?
Clarity Connect is $599 a month as SaaS or a $15,000 one-time license with no ongoing fees; larger projects are priced to scope. See pricing.
Related resources
Connect Shopify and SYSPRO
Tell us how orders, stock and customers should move between your store and SYSPRO. A Clarity business analyst will map it with your team before anything is built.
Book a demo