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Epicor 9 User Guide with Examples

What Epicor 9 is, its features and benefits, and how to get started with it.

Updated November 1, 2026

What Is Epicor 9?

Epicor 9, aka Epicor 9.0, is an ERP or business management and industry-specific software solution designed to streamline and simplify complex business processes. It is a legacy release that Epicor no longer actively supports; its successor, Epicor ERP 10, was renamed Epicor Kinetic in 2021.

By automating key tasks and integrating all aspects of the business, Epicor 9 provides a single, unified view of the entire organization.

How Does Epicor 9 Work?

Epicor 9 is an enterprise resource planning (ERP) software that offers a complete suite of solutions to help businesses manage their finances, operations, and customer relations.

It is a web-based application that provides users with real-time access to data and tools from any location. Epicor 9 is available as a cloud-based or on-premises solution.

The cloud-based option allows businesses to access the software from anywhere with an internet connection, while the on-premises option requires businesses to install and maintain the software on their own servers.

Which Businesses Use Epicor 9.0?

epicor 9 businesses

Epicor 9 is used by businesses of all sizes in a wide range of industries, including:

Examples of businesses that use Epicor 9:

How Much Does Epicor 9 Cost?

When Epicor 9 was sold, its cost depended on the modules and deployment option chosen. New deployments today are on Epicor Kinetic.

Epicor 9 Features

Epicor 9 is a scalable solution that can be customized to meet the specific needs of each business.

Epicor ERP offers a host of features and functions that can help businesses optimize their productivity and efficiency. Below are some examples of what Epicor 9 can improve with its usable features:

Benefits of Using Epicor 9

How to Get Started with Epicor 9

If you're still running Epicor 9, the usual path forward is an upgrade to Epicor Kinetic, which means choosing the modules and deployment options that are best for your business. Our expert team at Clarity can help you do that.

getting started with epicor 9

Once you've selected a plan, the next step is to install and configure the software. Epicor provides a variety of resources to help you get started, including:

Our team can also help you install and configure the software. We’re happy to work with you so feel free to ask us anything.

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How Does Epicor Software Fit into Your Business Plan?

Epicor software is an ERP solution that helps businesses manage their finances, customers, suppliers, inventory, and operations. It can be used in a wide range of industries, from manufacturing and distribution to retail and services.

Epicor software is available as a cloud-based or on-premises solution. The cloud-based option allows businesses to access the software from anywhere, while the on-premises option requires businesses to install and maintain the software on their own servers.

If You’re Using Epicor 9, Who Maintains Your Solution?

If you have an on-premises deployment of Epicor 9, you are responsible for maintaining the software and ensuring that it is up to date. This includes installing new releases and patches, backing up data, and troubleshooting problems.

If you have a cloud-based deployment of Epicor 9, Epicor will take care of most of the maintenance for you. However, you will still need to ensure that your data is backed up and that you have a good internet connection.

How Difficult Is it to Implement Epicor 9 Software?

epicor 9 integration specialists

The difficulty of implementing Epicor 9 software depends on the size and complexity of your organization, as well as your level of experience with ERP software.

If you have a small and simple organization, you may be able to install and configure the software yourself. However, if you have a large and complex organization, or if you’re a small business without much experience implementing ERP software, it’s recommended that you hire an experienced consultant to help with the implementation.

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