Magento and Infor Cloud Suite

So, the end-user would be able to see advanced information related to their order history and account information, make payments on invoices and quotes, work through refunds or issues, etc. Essentially, it allows customers to interact with data in real-time.

The Infor cloud suite platform offers different forms of API integration such as the IDEO and the EDI formats. However, you can also integrate with rest endpoints. The Magento web API framework leverages rest, but you can also enable SOAP.

For each enterprise, there are typically going to be different sets of business logic. So you will expose different sets of data to your customers according to what makes sense. It can be done either incrementally or all at once. During this process of analysis and review, we encourage working with a partner who can ensure the integration is scalable, secure, and redundant.

Regardless, we recommend that you work with a partner who has experience working with these protocols and configuring the endpoints for the API integrations. They can help you access all the core and custom entities within Infor cloud suite and Magento eCommerce.

Some of the most common integrations with Magento eCommerce and Infor cloud suite are customers and accounts, categories, products, attributes and associations, sales, orders, invoices, shipments and status, payments, etc.

Ultimately, we recommend working with an integration framework that allows for task-based integrations. It provides a logical separation between the different integration tasks that are running. So, for the customers and accounts, you may want the integration to include the addresses, both shipping, and billing. It can be multi-location information that gets dynamically updated from Infor cloud suite into Magento eCommerce.

In addition, it also makes sense to bring in customer pricing levels, tax documents, credit limits, and any tax exemptions from Infor Cloud Suite into Magento eCommerce.

You should also pull in data around existing purchases or invoices so that customers can pay for an invoice that was generated by Infor cloud suite within Magento eCommerce.

The integration will also allow users to convert quotes through a negotiable cart in Magento eCommerce before it turns into an actual order. After processing the payment for the order, all the order information can then be brought back from Magento eCommerce to the Infor cloud suite via the integration. So essentially, you will have this circle of automated and streamlined servicing for your customers.

The product catalog system integration also typically includes relationships with other products or accessories, as well as variations. So, the system can tie categories and understand relationships between the categories, etc.

Enriching the Data

A lot of clients extend or enrich the data that comes from Infor Cloud Suite into Magento eCommerce. They might add additional meta information, rich descriptions, and media into those products and categories.

During that process, it is important to preserve the integrity of the data in the cloud suite during updates. For example, if the pricing or inventory levels have changed, the integration should be able to pull in the new data from Infor cloud suite into Magento eCommerce. It should preserve the extended information that was added after the original integration occurred.

Task Groups

An enterprise-level platform will give you discreet tasks. You can group different integration types into each task. You can adjust each task group according to business logic. So data transformations will occur within each of those tasks according to the business logic.

For instance, for an update task, it would review whether there is recent information available. Most of the time there are only certain fields that get updated while others are left alone. If there is new information available, it would update those fields within Magento eCommerce.

Lastly, we encourage you to look for an integration platform that has the ability to scale. It should enable you to scale the application over time as the business grows. Since with the business, the usage of the system and the level of transactions will increase too. You might need to improve security and other functions so your integration is up and running at all times.