Fraud Blocker

Clarity Connect integration

Dynamics AX Integration

Connect Dynamics AX, or the Dynamics 365 Finance and Supply Chain Management apps that replaced it, to the store, CRM and channels your customers buy through.

Book a demo
  • Shopify
  • WooCommerce
  • Adobe Commerce (Magento)
  • Salesforce
  • BigCommerce
  • PayPal
Dynamics AX connected to the store, CRM, carriers and gateways around it

What Dynamics AX integration covers

Dynamics AX is the Microsoft ERP that came before Dynamics 365 Finance and Supply Chain Management, and it is now out of support. Mainstream support for AX 2012 R3 ended on October 12, 2021, and its extended support, which only covered security hotfixes, ended on January 10, 2023. AX 2009 SP1, AX 2012 and AX 2012 R2 left extended support on April 12, 2022. Microsoft's successor is its finance and operations apps: Dynamics 365 Finance, Supply Chain Management, Commerce and Project Operations.

Many companies still run AX 2012 on their own servers while they plan that move. An integration keeps AX working with the store, CRM and marketplaces in front of it, and Clarity Connect can carry the same flows across to Finance and Supply Chain Management when you upgrade.

Records synced with Dynamics AX

  • Customers
  • Sales orders
  • Products and prices
  • On-hand inventory
  • Invoices
  • Packing slips and order status

Two generations, two ways in

AX 2012 integrates through the Application Integration Framework (AIF). Its document services exchange XML documents that represent business entities such as customers, vendors and sales orders, and the sales order document service lets an outside system read, create, update and delete AX sales orders.

Dynamics 365 Finance and Supply Chain Management publish an OData REST endpoint instead. It exposes every data entity marked public, with full create, read, update and delete support, and uses the same sign-in stack as the application. Dynamics 365 Finance & Operations is one of the ERP connectors built into Clarity eCommerce.

Clarity eCommerce connector setup listing Dynamics 365 Finance & Operations, AX's successor

How an AX integration runs

Web orders into AX as they arrive

A Connect task can post each store order to AX the moment it's placed, while stock and price changes travel back to the store on an hourly or nightly schedule. If AX is down for maintenance, queued jobs are retried instead of lost.

Plan the integration with the upgrade

Moving from AX 2012 to Finance and Supply Chain Management changes the interface from AIF services to data entities. Mapping your flows once, during discovery, means the store and CRM side of the integration doesn't have to be redesigned when the ERP changes.

AX on-premises, Dynamics 365 in the cloud

For AX on your own servers, Connect is installed behind the firewall and talks out only to the store or portal. For Dynamics 365 in Microsoft's cloud, Connect runs in the cloud with access restricted to each application.

See Clarity Connect move an order

Watch an online order travel into the ERP and its status come back in our Clarity Connect demo, or book a live walkthrough on your own systems.

Book a demo

Systems we connect to Dynamics AX

The system people most often ask us to pair with AX is Shopify; see our Shopify integration page. For Microsoft's other legacy ERP, see Dynamics NAV integration. Linked names in the list go to each system's own integration page.

eCommerce platforms

Marketplaces

  • Amazon Fulfillment
  • Amazon Marketplace
  • Amazon Seller Central
  • eBay
  • Etsy
  • Walmart Marketplace
  • Wayfair

ERP and accounting

CRM

  • Agile CRM
  • Dynamics CRM
  • HubSpot
  • Pipedrive
  • Podio
  • QuoteWerks
  • Salesforce
  • Salesforce Marketing Cloud
  • Streak
  • SugarCRM
  • Zendesk
  • Zoho

Payments

  • Authorize.net
  • BNG
  • BridgePay
  • Chase Orbital Paymentech
  • Cybersource
  • Fiserv (First Data)
  • GoCardless
  • Heartland
  • Opayo (formerly Sage Pay)
  • Payeezy
  • Payoneer
  • PayPal
  • PayTrace
  • Stripe
  • Worldpay (formerly Vantiv)

Shipping and freight

  • A. Duie Pyle
  • AAA Cooper Transportation
  • ABF Freight System
  • Averitt Express
  • Day & Ross
  • Daylight Transport
  • Dayton Freight Lines
  • DHL
  • DPD
  • Estes Express Lines
  • FedEx
  • FedEx Freight
  • Oak Harbor Freight Lines
  • Parcelforce
  • Pitt Ohio
  • R+L Carriers
  • Roadrunner Freight
  • Saia
  • ShipStation
  • Southeastern Freight Lines
  • TForce Freight (UPS Freight)
  • TNT (FedEx)
  • UPS
  • USPS
  • Werner Enterprises
  • XPO

Content management

Marketing automation

  • Act-On
  • ActiveCampaign
  • Adobe Marketo Engage
  • ClickDimensions
  • Ontraport
  • Salesforce Account Engagement (Pardot)
  • SharpSpring

Email

  • Dotdigital (formerly dotmailer)
  • Elastic Email
  • Mailchimp
  • Mailjet
  • Microsoft Exchange
  • SendGrid
  • SMTP2GO

Social media

  • Facebook
  • Instagram
  • LinkedIn
  • Pinterest
  • X (Twitter)
  • YouTube

Analytics

  • Google Analytics
  • Google Tag Manager
  • Qualtrics

File storage

  • Amazon S3
  • Box
  • Dropbox
  • Google Drive
  • Google Workspace (G Suite)
  • OneDrive

Databases

  • Amazon RDS
  • Amazon Redshift
  • Microsoft SQL Server
  • MySQL
  • PostgreSQL

EHR and EMR

  • eClinicalWorks
  • Epic
  • LabVantage LIMS
  • LabWare LIMS
  • PioneerRx
  • STARLIMS
  • Thermo Fisher SampleManager LIMS
  • TIMS

Other systems

  • Aareon QL
  • Abillity
  • Clickatell
  • Eventbrite
  • FTP
  • Groupon
  • HCL Notes (Lotus Notes)
  • Jira
  • Metapack
  • OData
  • Rithum (ChannelAdvisor)
  • SFTP
  • Slack
  • SurveyMonkey
  • Zoho People

Linked names have their own integration page.

How Clarity Connect runs it

Clarity Connect, Clarity's own integration platform, keeps a persistent, two-way connection between AX and each system around it and runs every flow as its own task, in real time or on a schedule. It can work through databases, files, web services and APIs, which covers both AX 2012's AIF services and the OData endpoint in Dynamics 365.

How a Clarity Connect project runs

  1. Discovery

    A Clarity business analyst documents the data fields and workflows each system can share and which ones you need.

  2. Tasks and mapping

    Each flow becomes a Connect task, such as orders to the ERP or stock to the store, set to run in real time or on a schedule.

  3. Testing

    Orders and updates are run end to end, including the return trip of statuses back to the customer-facing system.

  4. Live, with a dashboard

    Queues and scheduled tasks show in Connect's Hangfire dashboard. A job whose target is offline is retried 10 times, every 30 minutes, and can be re-queued once the cause is fixed.

Clarity Connect is sold as a SaaS subscription at $599 a month or as a one-time license at $15,000 with no ongoing fees, and larger projects are priced to scope. See pricing.

Questions

Is Dynamics AX still supported?

No. Extended support for AX 2012 R3 ended on January 10, 2023, and for earlier AX versions on April 12, 2022. Microsoft directs AX customers to Dynamics 365 Finance, Supply Chain Management and its other finance and operations apps.

Can Clarity integrate AX 2012 if we haven't upgraded yet?

Yes. Connect works with AX 2012 through its AIF document services and can be installed on-premises next to AX. Discovery documents which entities and workflows you need before anything is built.

Does the integration carry over to Dynamics 365 Finance and Supply Chain Management?

The flows do. The connection changes from AIF services to the Dynamics 365 OData endpoint, and Dynamics 365 Finance & Operations is one of the ERP connectors built into Clarity eCommerce.

What does Clarity Connect cost?

Clarity Connect is $599 a month on SaaS terms or a one-time $15,000 license with no ongoing fees. Bigger projects are quoted to scope. See pricing.

Related resources

eCommerceDynamics AX eCommerce and B2B portalPaymentsDynamics 365 Finance payment processingArticle5 best practices for AX eCommerce integrationDirectoryDynamics 365 integrationDirectoryAll Clarity Connect integrations

Plan your Dynamics AX integration

Tell us which AX version you run, whether an upgrade is planned and which systems need AX data. A Clarity business analyst maps it with your team before any build. Call (800) 928-8160, email sales@clarity-ventures.com or get a consultation.

Book a demo