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Customer payment portal, and why your business needs one

A customer payment portal from Clarity Payment Hub lets customers view current and past invoices, pay them, set up autopay and update payment details without calling you. It reads open items from your ERP and posts every payment back to it.

Updated November 3, 2026

Self-Service Payment Portal

With our client payment portal, you can improve customer satisfaction and payment success.

Why Customer Payment Portals Are Essential

As customers increasingly expect a digital-first experience from businesses, many companies are scrambling to catch up, so this could be your competitive advantage.

Why Customer Payment Portals Are Essential

Customer payment portals and online payment gateways are becoming standard practice for many businesses, except in invoicing.

Inbound phone inquiries and manual invoice chasing are still the norm for many companies.

But manual invoicing requires significant resources from businesses and can be confusing for customers, who have to keep records of invoice balances, due dates, and payment processes for various bills.

A better solution is to invest in a client payment portal that offers digital invoicing.

customer portal importance

With Clarity Payment Hub™, customers can access their accounts, email settings, and payment information through the customer portal.

Customers can also turn on autopay for payment plans, manage subscriptions, view payment history, get receipts, and change payment details, all within an intuitive interface.

Clients want self-serve

Self-serve digital experiences are becoming the norm. Even so, many companies still use only manual invoicing processes.

Digital invoicing solution

To fulfill customers' expectations, the solution is to get a client payment portal with digital invoicing, like Clarity Payment Hub.

Working out how this fits your setup?

Tell us how you take payments today and which gateway and ERP you run. We'll walk through what Payment Hub would change end-to-end, against a sandbox of your own system.

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Payment Portal Features

Our client portal software makes paying bills on time clear and convenient, so you and your customers don't have to worry.

payment portal features
customer payment portal features

Get Paid Faster

Your clients will love using our convenient, self-serve online payment portal. It will help you get paid faster while saving resources.

Setting up the customer payment portal is quick and easy, and we provide support every step of the way.

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A customer payment portal in your ERP

A portal is only as useful as the ERP data behind it. Payment Hub reads open items live from your ERP and writes every payment back to it:

All 25 ERP integrations are on the Payment Hub integrations page.

Benefits of Clarity’s Client Payment Portal

benefits of customer payment portal
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Autumn Spriggle

Autumn Spriggle

Autumn Spriggle is a Content Writer at Clarity Ventures with experience in research and content design. She stays up to date with the latest trends in the tech industry so she can write content to help people like you realize the full potential for their business.

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